General terms and conditions

General terms and conditions of the online shop dejanja.com are created in compliance with Consumer Protection Act (ZVPot-UPB2), Personal Data Protection Act (ZVOP-1) based on the recommendations of Chamber of Commerce and Industry of Slovenia (Gospodarska zbornica Slovenije) and international codes of electronic commerce. General terms and conditions consider operation of the online shop dejanja.com, rights and obligations of the buyer and regulate business between the seller or the online shop operator and the buyer. Terms are managed by Dejan Kralj s.p., who regulates general and other terms and conditions and is the manufacturer of the products and is responsible for published content and processing of orders compliant with the published terms and conditions.

VALIDITY OF THE OFFER

Because of the online business, product offers can often rapidly change and update. Online prices are valid only in the online store. All prices in the online store are in Euros (EUR) and do not include VAT, because our company is not liable to value added taxation. The delivery costs are excluded. Prices are valid only for orders awarded through the online store.

PAYMENT

There are two payment options:

1.) Credit card payment through Stripe platform

2.) Paypal

DELIVERY

For the delivery, the customer selects his/her address or enters a different address. The customer chooses the delivery method. Any remarks to the online store administrator can be entered in the “notes” box. The delivery of on-line store products is carried out by Pošta Slovenije d.o.o., or another delivery service provider, as contracted by our company. The delivery service provider reserves the right to verify, in an appropriate way, the identity of the recipient (access to personal or other documents), as this ensures that the ordered goods are handed over to the right customer.

THE RIGHT TO WITHDRAW FROM THE PURCHASE AND TO RETURN THE GOODS

The consumer has the right to withdraw from a distance contract, i.e. from an online purchase, within 14 days without giving any reason. The withdrawal period shall expire 14 days from the date on which the consumer acquires physical possession of the goods or a third party acquires this in place of the consumer, the third party being any other party than the carrier and designated by the consumer for this purpose. In the case of partial deliveries of pieces of goods from one contract, the period shall be 14 days from the date when the consumer acquires physical possession of the last piece of goods or a third party acquires this in place of the consumer, the third party being any other party than the carrier and designated by the consumer for this purpose. In order to exercise the right to withdraw, the consumer must, with an unambiguous statement, inform the company (GRAFIČNO OBLIKOVANJE IN ILUSTRACIJA DEJAN KRALJ S.P., Male Češnjice 5, 1296 Šentvid pri Stični, Slovenia) of their decision to withdraw from this contract (e.g. by letter sent by post or e-mail). Irrespective of the form of cancellation, the consumer must provide the company with a copy of the invoice. In order to take account of the deadline for withdrawing from the contract, it is sufficient that a notice regarding the exercise of the consumer’s right to withdraw from the contract is sent before the expiry of the withdrawal period from this contract..

ARCHIVING THE CONTRACT

The contract concluded between the customer and the seller is archived at the address GRAFIČNO OBLIKOVANJE IN ILUSTRACIJA DEJAN KRALJ S.P., Male Češnjice 5, 1296 Šentvid pri Stični, Slovenia. The buyer can obtain a copy of the contract with an e-mail request at: info@dejanja.com

PERSONAL DATA PROTECTION

With dejanja.com your personal data is secure against third parties and will only be used for services provided by GRAFIČNO OBLIKOVANJE IN ILUSTRACIJA DEJAN KRALJ S.P.

WEB COOKIES

Two sets of cookies are used to improve the user experience at the shrusko.si web site. The first are indispensable for the operation of the website, as without them it is not possible to provide services (such as identification of each browsing session). The second set of cookies is designed to improve the functioning of the website. These include basic web analysis, which does not store personal data, as data is collected in an anonymous form. You can decide for yourself whether you want to enable the use of cookies. You can control and modify cookie settings in your web browser.

LEGAL BASIS

The general terms of shrusko.si on-line store are in compliance with the Obligation Code of the Republic of Slovenia, the Consumer Protection Act (ZVOP-1), the Slovenian Chamber of Commerce recommendations and the international codes for e-business.

Male Češnjice, 1. 3. 2022